How It Works

From first question to final clearance

A transparent, step-by-step process that keeps you informed at every stage.

Start Your Case
1

Start your case

Answer a short guided intake about your pet and travel plans.

2

We determine requirements

Based on species, origin, destination and travel type, we identify exactly what's needed.

3

Complete each step

Upload documents, attend coordinated appointments and download official forms.

4

Staff review & verification

Our team reviews every document — uploading is not the same as verified.

5

Government submission

We coordinate DOA applications and endorsements where required.

6

Ready for travel

Once everything is verified, your pet is cleared and ready to go.